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Multiple Account Oauth & Profile Management workflows
Research
Figuring out the users that need this functionality, & how it can help them.Design
Sketching, wireframing, user-flow definition & high-fidelity UI design.Prototyping & delivery
Adobe XD click-through of each user path, & Whimsical docs for dev direction.Project Details
- Client: Constant Contact
- Timeline: Late 2020
- Workflows: Whimsical doc
Mapping out the workflows related to managing multiple account logins, across Facebook, Instagram, Twitter & LinkedIn.
I designed these options with a specific persona in mind: Users who manage multiple social marketing presences with multiple login credentials, & need a single entry-point to manage these accounts.
I interviewed existing users & worked with our research team to understand why our customers needed this functionality, & how to provide it to them while also nagivating the various limitations & API restrictions related to managing multiple network logins from a single Constant Contact account.